Support — Glint

Questions, bug reports, or something Glint got wrong: inkpocket.app@gmail.com. We read every message.

How should I check a room?

Run the network scan first — it takes about fifteen seconds and it is free. Then work through the guided sweep, which walks you through the ten places cameras are actually found, starting with the smoke detector. Finish with the lights off and the infrared detector running.

The scan says "3 devices found". Should I worry?

Usually not. Most networks carry a router, a TV, a printer, a thermostat. Glint labels each device it recognises and says plainly when it doesn't know what something is — "unidentified" means exactly that, not "suspicious". Only a match against a known camera manufacturer or a video-streaming port is flagged red.

Why doesn't Glint ask for my location?

Because it doesn't need it. On iOS, location permission would only unlock the name of the Wi-Fi network you're on. Finding devices doesn't require it, so we don't ask.

The infrared detector isn't showing anything

Turn the room lights off first and give your eyes and the sensor a few seconds. Modern iPhones filter infrared quite aggressively, so this finds strong emitters — the kind of night-vision LEDs a hidden camera uses in a dark room — rather than every camera in every condition. A good way to test that it works at all: point it at a TV remote and press a button.

The lens finder keeps highlighting things

Screens, glass, polished metal and eyeglasses all reflect. A lens reflection is small, sharp, and stays bright as you move around it, whereas most other reflections dim or slide away. Move slowly and watch which points hold.

The network scan finds nothing

Check that you're on Wi-Fi rather than mobile data — there's no local network to scan on cellular. Some hotel and public networks isolate every guest device from every other, which is good for your security and means Glint will legitimately see nothing but the router.

What's free and what's paid?

The full network scan — complete, never blurred — and the live magnetic sweep are free, with no time limit. Glint Pro adds the infrared detector, the lens-glint finder, unlimited guided sweeps and saved reports.

How do I cancel?

Open the Settings app on your iPhone, tap your name, then Subscriptions, then Glint. Cancelling there stops the renewal; you keep access until the end of the period you've paid for. We can't cancel it for you — only Apple can.

I found a camera. What now?

Photograph it where it is, before touching or moving it. If you're in a rental or hotel, that photograph is what makes a complaint stick. Then contact local law enforcement and the platform you booked through.

Contact

inkpocket.app@gmail.com

Privacy Policy · Terms of Use